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Have a Problem With An Order?

Please fill-in the Customer Service Online Form to contact us about any problem with the order you have already placed.

Be sure to provide details of the order and the question you have or what the problem is. We promise to do all we can to answer your question and resolve the problem with your order.

You can email service@islandiavillage.com.

Get Online Help to the Ordering Process, How we handle Unusual Situations and other possible Questions: See our Ordering Help page for quick instructions about how to order online.

Please review the Policies page, where your will find details about our payment methods, shipping, pricing, returns and more.